These terms and conditions apply to all purchases made from computerplaza.com.au (“Computer Plaza”). These terms contain critical information about your rights and obligations, including legal limitations and exclusions that apply to all customers. By purchasing any product from Computer Plaza, you (“Customer”) agree to the Terms and Conditions stated below.
These terms and conditions constitute the exclusive terms governing the sales transaction between Computer Plaza and you. Any attempt to alter, supplement, modify, or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and is, therefore, null and void. These terms and conditions are subject to change at any time. Significant changes will be communicated to customers in due course, but we recommend you check these terms and conditions each time you place an order.
All products come with guarantees under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, or for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. You may also have rights under any additional manufacturer’s warranty, which does not affect your rights under Australian Consumer Law.
Ordering
When you place an order, you are accepting our terms and conditions. Computer Plaza reserves the right to refuse, edit, or remove orders at its sole discretion. In the event your order is not accepted, we will notify you promptly via phone or email. You must be at least 18 years old to order products from Computer Plaza and provide a valid Australian postal address for delivery.
Currency, GST, Price
All prices on our website are in Australian Dollars (AUD) and include GST (Goods and Services Tax), excluding shipping charges which are calculated based on your location and product type. We reserve the right to alter prices as needed to maintain competitiveness and without prior notice.
Payments
We accept the following payment methods:
Credit Card (Visa and Mastercard)
Bank Transfer
Please note electronic transfers may take 2-3 business days for payment confirmation.
Dispatch & Delivery
Computer Plaza will make every reasonable effort to dispatch your order within the estimated time frame provided. However, delivery times are dependent on our third-party courier services and may vary. If you do not receive your item within the estimated delivery period, please contact us.
Postal Insurance
We strongly recommend you opt for postal insurance during checkout to cover potential loss or damage during transit. If your order is covered by our postal insurance and confirmed lost or damaged by our courier, we will provide a replacement or refund.
Order Cancellation & Changes
Amendments or cancellations of orders require prior written approval from Computer Plaza . If your order has already been shipped, refer to our Return Policy for further information. We reserve the right to cancel orders at any time at our own discretion.
Authenticity of Information
We take all reasonable steps to ensure information published on our site is accurate. However, Computer Plaza is not liable for any incorrect information caused by system failures or manufacturer errors.
Website Security
Computer Plaza takes no responsibility for any damage to your computer equipment resulting from accessing the site or downloading materials. We also take no responsibility for any consequential damage resulting from your use of, or inability to use, the site.
Refunds
For information on refunds, please refer to our Refund Policy.
Promotions
All promotions offered by Computer Plaza are subject to stock availability and may end earlier than expected.
Warranty
All hardware sold by Computer Plaza is covered by a one-year limited warranty and may also be backed by an Australian manufacturer warranty. This does not apply to consumable products and software.
Credits, Vouchers & Gift Certificates
Gift vouchers, credits, or any other promotional materials cannot be redeemed for cash or transferred.
Governing Law & Jurisdiction
These terms and conditions will be governed by and interpreted in accordance with the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts located in New South Wales for the resolution of any disputes.
Intellectual Property
All content on Computer Plaza, including text, graphics, logos, images, and software, is the property of either Computer Plaza , vendor or the content suppliers. We cannot be held responsible or liable for any copyright violations resulting from content provided by the content suppliers, developers, or vendors.
Termination
Computer Plaza reserves the right to terminate access to its website or service for any user at its discretion, including, but not limited to, users who do not comply with these terms and conditions.
Force Majeure
Computer Plaza shall not be held responsible for any failure or delay in fulfilling or performing any part of the Terms if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes, labour disputes, embargoes, government orders, or any other force majeure event.
Dispute Resolution
If a dispute arises between Computer Plaza and a customer, we strongly encourage you to contact us directly to seek a resolution. Any unresolved disputes relating to your use of Computer Plaza or these terms may be referred to a mutually agreed-upon mediation service.